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Cash Out requests may be cancelled and returned to your Casino Bankroll during the 5 days (2 days for Gold VIP Members) following your Cash Out request. After this time your Cash Out will be processed and may no longer be reversed.
To reverse a requested Cash Out, login to Casino-on-Net using your Money Play Username and Password. Once in the Casino Lobby go to the Cashier and select "Cash Out". You will see a list of your Cash Out requests in the "Awaiting Process" box, complete with the Cash Out's status indication. Select any unprocessed Cash Out request by clicking on it. Then click on "Reverse Cash Out". The Cash Out request will be cancelled and the status will be changed to "Cancelled by User". The Cash Out funds will be immediately returned to your Casino Bankroll.
Your Cash Out history can be viewed within the "History Log" application, accessible from the Casino Lobby. Here you will find a complete list of all your Cash Out requests, both those that have been processed, as well as those that you have cancelled.
Please Note: Cash Outs requested and subsequently cancelled during an event will not qualify for that event as a Deposit. Deposits must be wagered during the event in order to qualify for that event.
Your Cash Out "Cash Out History" stores a complete list of all your Cash Out requests, those that have been processed, as well as those that you have cancelled.
For assistance with Cash Outs, or any other matter, please contact our Support Team at: support@Casino-on-Net.com.
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